A little while back, I wrote about a Waymo vehicle that drove away with a customers luggage at a California airport.
Could you imagine one morning, enjoying your morning coffee and getting ready to head off to work. You get into your car and as you prepare to back out of the driveway, your vehicles' senses start bleeping away. What the heck?
You get out of the car to see what is going on, only to find out you can't get out of your own driveway because there a whole bunch of white computerized vehicles circling and moving aimlessly around with no sense of direction as to where they are headed?
I saw this report a couple weeks ago about Waymo cars being stuck on a side street in an Atlanta suburb. There were enough to clog the street. When I Googled this to find out more, this was not the only issue they have had over the few years in existence.
Maybe that chauffeur who yaps a little too much, really isn't that bad after all? Look, I'm not picking on our guys, but the majority of them like to talk.
Thinking about chauffeurs who talk too much has always been a challenge as to which customers not to send them too. Because, not all of you like to have a conversation while you are making your way to wherever! You might be doing work in the vehicle or making a phone call. When, all of a sudden, you ask innocently, "how are you today?".
Was that a mistake, because now the chauffeur who may be working on his fourth cup of coffee before 7 AM, thinks this is his opportunity to let you know how his day is going!
Sometimes it works the other way. We may get a phone call from a customer who wondered why the chauffeur didn't talk at all to them. "Did I say something wrong?"
Look, I know myself, it's hard for me to be on an elevator for thirty seconds without striking up a conversation, let alone a two hour ride in a car to JFK crawling along the Van Wyck Expressway!
"How are you, today?"
John A Sutich

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